Purpose

My first ever interpreting assignment was a 911 emergency call. On the other end of the line, a non-English speaking woman who spoke very softly in her native language. I visualized her home: a dark, cold and lonely place. She continued to speak very softly with tears running down her face. She explained that her husband turns off the electricity and gas, locks the refrigerator and doors from the outside when he leaves the house. She sits and waits in the dark until he gets home. Today, he forgot to disconnect the phone before he left for work. For an hour, I consoled her while police knocked down the front door with a battering ram.

It has been over a decade since that 911 call, but I have not forgotten my purpose or the profound difference I can make in people's lives.

My first professional interpretation was very impressionable and probably the most important call I ever took. I had the rare opportunity to really help someone. I love my career as an interpreter. It has been over a decade since that 911 call, but I have not forgotten my purpose or the profound difference I can make in people's lives. Interpreting is and will always be my passion.

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Vision

Language Select aims to create a world where everyone can communicate with anyone and never allow language or cultural barriers to impede clear communication. Our job can be assisting in a life threatening emergency or helping to complete a business transaction. Regardless of the situation, our commitment is to facilitate clear and precise communication by rendering interpretations true to the intended meaning of what was said.

Our ambition is to shape how language services will be delivered tomorrow. As leaders of our industry, we are transforming and creating the future of interpreting services. We make it our responsibility to continually advance quality standards and to constantly challenge innovation. Our passion is interpreting and we are committed to applying our knowledge and creativity to promote forward progress for our industry.

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History

In the 1970s, the Australian Visitors Bureau began offering over-the-phone interpretations to travelers and vacationers who could not speak English. Telephone interpreting in some European and Asian languages were provided to foreigners to encourage tourism in Australia.

In the 1980s, telephone interpreting service was born in the United States to accommodate vast numbers of immigrants. Telephone interpreting was the solution to many emergency situations that involved new immigrants who did not speak English. As the service matured, many U.S. corporations began using telephone interpreting services to enhance customer experience and to preserve customer loyalty from limited English proficient customers.

Language Select was formed by industry professionals with decades of experience in interpreting services. Our founders have contributed to the establishment, progression and growth of the interpreting industry.

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Business

Language Select signifies an extraordinary business solution provided by an elite group of language professionals to be offered to a select group of clients. Our mission is to provide world class customer experience. We will help your business become more efficient and maximize return on your investment.

Our Company truly partners with you. By partnership, we mean we will be there when you need us and we will earn your trust. We are uncompromising when it comes to integrity and relentless when it comes to excellent customer service. We are always proactive and persistently exploring new ways to enhance the customer experience. Our ultimate goal is to identify and create value for our customers.

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