Interpretations via Phone

Language Select provides the highest quality telephone interpreting services at competitive rates. Using our service is simple: Just dial your custom toll free number to be connected to an interpreter within seconds. We are ready to assist 24 hours a day, 7 days a week with professional interpreters in 200 languages. We also support TTY/TDD communication. See Language List Our interpreters will help you communicate with limited English proficient customers.

We are leaders in telephone interpreting services. We have decades of business experience and operational expertise in telecom, contact center technology and over-the-phone interpreting services. We have consolidated Best in Class Technology and state-of-the-art telecom systems to provide the most reliable and secure service. Our Technology Team ensures service consistency and business continuity. Capacity, scalability and redundancy are our core strengths. Our business is mission critical and Language Select will be there when you need us.

Our interpreters are the most qualified and the most experienced in our industry. We offer world class customer service and Superior Quality Assurance. Our customers' business becomes more efficient with our fast connect times, excellent quality of service and access to secure online reporting. Language Select is an award winning customer service company and has been given numerous accolades for interpreter quality. Our interpreters have interpreted millions of calls for commerce and emergencies in all industry sectors and in virtually every business situation. Our interpreters are highly motivated and driven for continuing education and ongoing professional development. We, as interpreters, have a profound interest in helping people communicate. This comes from our passion for interpreting.

Language Select is singularly focused on being the best interpreting company and to provide excellent customer experience for each and every call.

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Call 800.200.7901 or Open an Account Online

Interpreters in Person

Language Select provides on-site, professional interpreters in any language, anytime, anywhere in the world. Our staff will address your requirements and send a qualified interpreter to provide expert interpretation. Our interpreters are well versed in language nuances and cultural sensitivity. Language Select interpreters have commitment to strict confidentiality, highest code of ethics, objectivity and interpretation accuracy.

Language Select interpreters have conducted thousands of interpretations, simultaneous and consecutive, in legal and healthcare settings. Our team is well experienced in organizing and coordinating small to large conferences. We also provide conference equipment for rental or for purchase.

Call 800.200.6763 to schedule an interpreter.

Superior Quality Assurance

The quality standards of professional interpreters in the United States are set by the U.S. Judicial System. Certified Court Interpreters working within the U.S. Judicial System are required to perform the highest level of interpreting quality; emphasizing accuracy, transparency and efficiency of language translation and communication. In addition, all Court Interpreters must adhere to a strict Interpreter Code of Ethics that primarily ensures accuracy, objectivity and confidentiality.

The abovementioned standards of quality are the fundamentals of all forms of interpretation, be it court interpreting, conference interpreting, medical interpretations as well as telephone interpreting, and these standards can never be compromised.

However, in regards to interpretations over the phone, due to the nature of the clientele, customer service is an additional and fundamental component of telephone interpreting quality.

True customer service in telephone interpreting can only be achieved with advanced levels of bicultural aptitude and customer empathy. This allows our interpreters to transparently and flawlessly convey the true feeling that our clients are trying to transmit to their customers.

Exceptional customer service plays such an important role in telephone interpreting that it has just as much weight as the standards set by the Judicial Court interpreting authorities. Consequently, providing exceptional customer service but without neglecting the fundamental standards of a professional interpreter and the Interpreter Code of Ethics becomes a true art form.

The last component of telephone interpreting quality, making the entire telephone interpreting industry possible, is technology. State of the art technology is a key differentiator in this rapidly growing and indispensable service.

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Best in Class Technology

In the telephone interpreting service industry, we not only employ technology for enhancements, we enforce technology as the core foundation of our contact centers. As an industry leading company, Language Select utilizes cutting-edge technology to process calls for our clients.

With the use of high-end and fully redundant phone switches, our telecommunications networks are built with leading-edge platforms. This includes dual feeds of fiber to our facilities for the utmost stability of calls. Our call centers operate with the notion of zero downtime, 24 hours a day, and no dropped calls from our networks. Telecommunication services are obtained from all three major carriers in the United States. Failover designs with the primary carrier are programmed at the highest level in their networks and automated so that no manual intervention is necessary if an issue were to arise.

Our technological goal is to make sure we eliminate or mitigate any Single Point of Failure (SPF) in our platforms. Hence, power to the facilities is designed in such a manner that prior to relying on a generator during a power outage, the electrical distribution is split to multiple legs in the facility to eliminate any SPF. Our proprietary Computer Telephony Integration (CTI) application has been developed specifically to meet our clients' needs and to maximize our agents' productivity.

With the use of CTI, our call center agents are more efficient in handling calls with fast speed-of-answers and pre-identified clients with screen-pops. The simplicity of CTI decreases long hold times and extended client authentication to process calls. Furthermore, our website has been developed with our clientele in mind ensuring that any reports necessary for our clients can simply be accessed through a secure designated site from our website.

Language Select's facilities are highly secure in every aspect. Access to our facilities is controlled with the use of electronic access control badges and even higher security is extended to our data networks. Firewalls are implemented at all access points and all equipment is maintained at the latest tested security patch levels available. The internal data network is isolated from the outside world using routers, firewalls and DMZ configurations. The call center operations data reside behind a second layer of firewalls with no access from the external world. All databases in our network platforms are clustered for dependable and permanent accessibility with the use of cutting-edge hardware servers. Although database servers are clustered, we also have parallel servers on standby as backup. All data is mirrored off site for backup purposes as well.

Along with Language Select's superior interpreter quality, we also have the best technology to support your business. Best in class technology is a key differentiator in this rapidly growing and indispensable service.

See How We Stack Up Against the Competition

Call 800.200.7901 or Open an Account Online

Language List

Language Select provides interpretations in 200 languages. We continually monitor our customer language requests to recruit additional languages as needed. Language Select is proactive in ensuring comprehensive interpreter coverage to lower interpreter connection times and to maximize first call resolutions.

Acholi
Afrikaans
Akan
Akateko
Aklanon
Albanian
Amharic
Arabic
Aramaic
Armenian
Assyrian
Azerbaijani
Bambara
Bantu
Basque
Behdini
Belarusian
Bengali
Berber
Bikol
Bosnian
Bravanese
Bulgarian
Burmese
Cambodian
Cantonese
Cape Verdean
Catalan
Cebuano
Chaldean
Chamorro
Chin
Chiu Chow
Chuukese
Croatian
Cutchi
Czech
Danish
Dari
Dinka
Duala
Dutch
Estonian
Ewe
Falam
Fanti
Farsi
Fiji Hindi
Finnish
Flemish
Foochow
French
French Creole
Fukienese
Fulani
Fulfulde
Ga
Georgian
German
Gorani
Greek
Guizhou
Gujarati
Haitian Creole
Hakha
Hakka
Harari
Hausa
Hebrew
Hindi
Hindko
Hmong
Hokkien
Huizhou
Hunanese
Hungarian
Ibo
Icelandic
Illongo
Ilocano
Indonesian
Italian
Japanese
Javanese
Jola
Kachi
Kanjobal
Karen
Karon
Kayah
Kazakh
Kikuyu
Kinyarwanda
Kirghiz
Kirundi
Kizigua
Korean
Krio
Kunama
Kurdish

Kurmanji
Kwawu
Lahu
Laotian
Latvian
Liberian
Lingala
Lithuanian
Luganda
Luo
Maay Maay
Macedonian
Maithili
Malay
Malayalam
Mam
Mandaeans
Mandarin
Mandingo
Maninka
Marathi
Marshallese
Mien
Mina
Mixteco
Mizo
Moldavian
Mongolian
Montenegrin
Mortlockese
Navajo
Neopolitan
Nepali
Nigerian Pidgin

Norwegian
Nuer
Oromo
Pangasinan
Pashto
Patois
Polish
Portuguese
Punjabi
Pwo
Romanian
Russian
Samoan
Serahule
Serbian
Shanghainese
Sichuan
Sicillian
Sierra Leone Creole
Sinhalese
Slovak
Slovene
Somali
Soninke
Sorani
Spanish
Swahili
Swedish
Tagalog
Taiwanese
Tajik
Tamil
Tedim
Telegu
Temne
Thai
Tibetan
Tigre
Tigrinya
Toishanese
Tonga
Tongan
Tosk
Tshiluba
Turkish
Twi
Ukrainian
Urdu
Uyghur
Uzbek
Vietnamese
Visayan
Waray
Wenzhounese
West African Creole
Wolof
Xhosa
Yemen
Yi
Yiddish
Yoruba
Yunnan
Yupik
Zanniat
Zulu
Zyphe

Language Select also supports TTY/TDD communication.

See How We Stack Up Against the Competition

Call 800.200.7901 or Open an Account Online

Service Demonstration